Returns

Due to the personalized nature of the products, all Sales are final and not eligible for returns or exchanges. We are unable to cover returns for ordinary wear and tear or damage caused by improper use or accidents. If your item has a manufacturing defect, damage, or missing pieces you can return within thirty (30) days of purchase. For all return requests, you may reach out to us at hello@duplobricknames.com.

For any defective items, missing pieces or products that are damaged during shipping, return shipping costs will be covered at no expense to you. Please retain all packaging material until you’re completely satisfied with the condition and performance of your purchase. Doing so will make it easier to return the item if necessary.